Troubleshooting

Our custom language syntax and widely customizable commands can cause new users to encounter problems with their work. You can find the most common problems here.

Errors

If something fails in your code, you will most likely get an error that explains what went wrong. You can fix the most issues from this message.

My word command doesn't run

This is a very broad term. First thing you need to check, is if your command is enabled. You can see a switch in the right-top corner in the command editor.

To make sure your command triggers correctly, you need to make sure the permissions are set correctly. The default minimum required permission should be set to None. If that didn't fix your issue, check if your command trigger contains any special characters. Special characters can sometimes interfere with trigger recognition. If your trigger is a RegEx, ensure it's correct.

The issue might also be in ingnored roles or the code.

Bot doesn't execute function

If the bot doesn't execute a function that you've told it to, there are multiple factors that could cause this:

• Insufficient Permission (most likely) - The bot doesn't have permission to do the task. You have to edit it's role permission in Discord role settings.

• Role Hierarchy - When giving/taking roles, or changing user nicknames, your highest role needs to be higher than the highest role of your target. Nickname changes to server owners are not allowed by Discord.

Unknown error

If the bot gives you error without any description or says the error is unknown, please ask for help in our discord server.